We design items in our office and send them by electronic communication to our own production facility, where goods are produced in time, under the supervision of skilled dedicated staff and from Factory we deliver Direct to Clients’ required destination. Our highest priority is to provide you what you want as quickly as possible.
Customer Service:
RAL personnel keep very good communication with the designated personnel of our buyers'[Factories / Buying Houses] to keep them informed of their order status. Our executive team is always checking mails to see the comments, new orders or any changes required etc and coordinating, taking immediate action necessary. We fully understand and respect the trend and urgency of the 100% export oriented garments manufacturing and Delivering Trims in proper time with required quality. The status of your ordered Accessories on order is updated through mobile communication and of course via e-mail.
Customer Expectation:
We want you to expect nothing but the most from us. Usually, we will ship your orders
the day it is asked to be delivered, but we do even try utmost to deliver earlier if it is asked to. Though, some items take longer time to develop and produce -our staff work over night to produce and deliver in time, when it demands. Our delivery team work 24 x 7, so that Working-Time cannot be an excuse for proper delivery. We understand that Trims must be ready at the hand before the garments production teams plan or start their job.
Satisfaction Guarantee:
RAL has educated, sincere and dedicated team, dwell in company-arranged premises,work with job satisfaction who have full understanding of the industry, they get satisfaction working in RTL. And Rapid Trims Ltd. get satisfaction from our Patrons. The whole team is made of Design Team, Execution Team, Sorting Team,Delivery Team and Commercials – are well motivated bunches of young people who love to work and work to make things right, with only one thing in -“Clients Satisfaction”. Our success is contributed to our GREAT PATRONS in the industry. Our commitment is to do the best we can for you and will do what ever it takes to make things right, in time. Please know that you can order in confidence and that while we may not be perfect, we will be behind you at all times….. Guaranteed.